Frequently Asked Questions

Dimensions: 120cm (W) × 102cm (D) × 195cm (H)

Weight: Approximately 300kg (stable and durable, not easily tipped)

Machine Price: $5,800

💡 Bulk Pricing Available: Contact us for wholesale pricing on multiple units

The machine supports multiple payment methods:

• Coin Acceptor: $40 (supports 6 currencies)
• Domestic Bill Acceptor: $180 (with anti-counterfeit protection)
• Imported Bill Acceptor: $350 (with anti-counterfeit protection)
• Nayax Card Reader: $400 (supports credit/debit cards, NFC mobile payments, and post-payment options)

💡 Recommended: Nayax system for maximum convenience and higher transaction values

Yes! We have created many custom-branded machines for our clients in a variety of designs. We offer complete sticker lightbox design services to match your brand identity.

Power: 110V/220V universal voltage input (works globally)

Power Consumption: ~450W during operation, low standby power (energy efficient)

Construction: Heavy-duty cold-rolled steel plate (1.5-2.5mm thickness)

Features: Fire-resistant, rust-proof, CNC machined components for durability

Our AI system automatically identifies nail boxes and ensures precise printing alignment. This eliminates manual adjustment and guarantees perfect results every time.

Print & Cure Time: 30 seconds (optimized path + dual UV-LED instant dry)

Complete Customer Experience: ~5 minutes (including selection, payment, and pickup)

Competitor Comparison: Competitors take 2-5 minutes just for printing, with 8-12 minutes total wait time

Display: 27-inch HD capacitive touchscreen

Resolution: 1920×1080 (Full HD)

The large, high-resolution screen provides an excellent user experience and can display your branding, videos, and promotional content.

Yes! We use international standard eco-friendly materials:

• Non-toxic, odorless ink
• Safe for customers and operators
• Meets international environmental standards

Printhead: Epson industrial-grade UV printheads

Resolution: 600DPI (high-definition printing)

Features: Uncompressed image transfer, vivid colors, sharp details, no visible pixels

Resolution: 600DPI industrial-grade quality

Color Accuracy: Vivid, saturated colors with excellent detail

Consistency: AI positioning ensures perfect alignment every time

Durability: UV-cured prints are waterproof, scratch-resistant, and long-lasting

Estimated Lifespan: 1-2 years (with proper maintenance)

Replacement Cost: Contact us for current pricing

Note: Due to the special nature of printheads, they are not covered under warranty.

Technology: Dual UV-LED curing system

Speed: Instant dry in 30 seconds

Benefits: No waiting time, immediate handling, durable finish

UV Lamp Lifespan: 3+ years

Ink Type: UV hard ink (industrial-grade)

Colors: 6 colors (250ml per bottle)

Features: Waterproof, scratch-resistant, fade-proof, non-toxic, and odorless

Environmental Standard: International standard eco-friendly materials

Ink Set Cost: $85 per set (6 colors, 250ml each)

Print Capacity: Approximately 5,000 nail sets per ink set

Cost per Print: Only $0.017 per nail set (extremely cost-effective!)

💡 This is 2-3x more efficient than competitors!

The machine uses refillable bottles, which is more economical and environmentally friendly than cartridge systems.

Shelf Life: 6-12 months after opening (when stored properly)

Storage: Keep in cool, dry place away from direct sunlight

Total Capacity: 720 nail sets

Built-in Storage: Organized inventory management system

Benefit: Less frequent restocking needed, higher operational efficiency

Pre-loaded Styles: 48 popular nail designs

Custom Designs: Customers can upload their own images for personalized nail art

Cloud Library: Access to thousands of designs that can be updated remotely

Nail Set Cost: $0.80 - $1.00 per set (volume pricing available)

Ink Cost: $0.017 per print

Tool Kit: $0.20 per set (nail glue, file, etc.)

Total Cost: ~$1.00 - $1.25 per complete set

Typical Selling Price: $14.99

Profit Margin: ~87% (approximately $13 profit per sale)

Yes! The machine supports multiple product types:

• Press-on Nails: Primary product
• False Eyelashes: Additional revenue stream
• Other Beauty Products: Can be configured for various small beauty items

This multi-product capability maximizes your revenue potential!

Internet is required for remote management and monitoring. However, we have developed an offline transfer function for uploading pictures to print.

Connection Types: WiFi, Ethernet, or SIM card

Current Version: Windows only

Previous Version: Windows + Android

Our self-developed software is highly stable and scalable.

Currently, the software supports picture formats: JPG, PNG, etc.

Features:

• Multiple image insertion (multi-layer, collage)
• Text insertion
• AI functions (AI filter, AI extension, figure extraction)

Yes! We have a comprehensive management system accessible from PC and mobile devices that monitors:

• Supply status and inventory levels
• Error notifications and alerts
• Power outages
• Cash register status
• Real-time machine status

The system provides 24/7 online support and will notify both you and our team of any issues.

We use both sensor technology and configurable values for calibration. Our patented fixture system and vision technology ensure print quality and adaptive margin adjustment.

Note: Calibration values should only be adjusted following our instructions.

Payment Methods: T/T or bank transfer

Terms:

• 30% deposit to start production
• Balance payment before shipment

Note: We do not currently offer financing options for overseas purchases.

Hardware Warranty: 1 year

Coverage: We cover shipping and parts costs for non-human-caused damage

Technical Support: Lifetime free technical support with 24/7 online assistance

Server Costs: Free for the 1st year, estimated $99/year/unit for the 2nd year

Note: Printheads are not covered under warranty due to their special nature. Expected lifespan is 1-2 years under normal use.

Production Time: 15 days

Shipping Time: Approximately 45 days (estimated)

Total: Approximately 60 days from order to delivery

Yes! We have sold equipment to clients in Mexico and many other countries. We have customs brokers available, though delivery times may vary by region.

We can also issue tax receipts for various countries by integrating with your local tax API system.

Technical Support: Lifetime support with 24/7 online assistance

Spare Parts: Lifetime availability guarantee

Self-Healing System: In case of malfunction, the maintenance team is notified immediately, and the device will reboot automatically to ensure optimal operation